1. Introduction
Welcome to Roam Zendo. By accessing our website or placing an order, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.
2. Products and Services
Roam Zendo offers a wide range of outdoor and travel products. Product images and descriptions are for illustrative purposes; slight variations may occur.
3. Orders and Payment
- We accept Cash on Delivery (COD) only.
- Orders are subject to acceptance and availability. We reserve the right to cancel any order if the product is unavailable or there is an error in pricing.
- Please ensure the delivery details provided are accurate to avoid delays.
4. Delivery
- Delivery timelines may vary based on location.
- Roam Zendo is not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances beyond our control.
- You are responsible for providing a reachable contact number and address for successful delivery.
5. Returns and Refunds
- Returns are accepted only for defective or damaged products.
- Contact us at [email protected] within 7 days of delivery to initiate a return.
- Refunds will be processed after verification of the issue. COD payments will be reimbursed via a mutually agreed method.
6. User Responsibilities
- Users must provide accurate and complete information while placing orders.
- Any misuse of the website, fraudulent orders, or violation of laws may lead to legal action.
7. Intellectual Property
All content, images, and logos on Roam Zendo’s website are the property of Roam Zendo and are protected under copyright laws. Unauthorized use is prohibited.
8. Limitation of Liability
Roam Zendo is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Privacy
Your personal information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of your data as described.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]